
Scientific Support
Scientifically well advised with our experts on the hotline
Do you require technical and scientific information about the PrenaTest® or the PraenaRhD?
Our scientific experts will be happy to help you. You can reach our Scientific Support from Monday to Thursday, 8:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 5:00 p.m. Fridays from 8:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 3:00 p.m
In order to be able to provide you with information on examination orders, please have the following order data ready:
- first and last name as well as date of birth of the patient
- name of the responsible doctor and
- the barcode number of the blood sample
Of course you can also contact us by email, letter or online. We will respond to you as soon as possible.
How to reach us
- By phone from Monday to Thursday, 8:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 5:00 p.m. Fridays from 8:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 3:00 p.m
Service Hotline and Scientific Support: +49 7531 97 69 4 60
- By e-mail: info@lifecodexx.com
- By post: Eurofins LifeCodexx GmbH,Customer Service, Line-Eid-Strasse 3, 78467 Constance, Germany